Infrastructure - Support Levels

If you have a technical support issue, we can be contacted during normal office hours, 9.00am - 5.30pm, as follows:

• Phone: 0845 5055 365

• Email: support@365iTechnology.com

 Contracts can also be tailor made under the following categories:

Bronze

• Next day working response.

• All travel and labour chargeable.

• All parts chargeable.

• 24 hour telephone helpline.

• 1 or 2 preventative maintenance visits. 

Silver

• 6 hour response to site.

• All travel and labour included.

• All parts chargeable.

• 24 hour telephone helpline.

• 1 or 2 preventative maintenance visits.
  

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Gold

• 6 hour response to site.

• All travel and labour included.

• All parts included.

• 24 hour telephone helpline.

• 1 or 2 preventative maintenance visits.

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