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| The Future of iT Services |
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Presence TechnologyPresence technology locating your colleaguesPresence technology is now available from an increasing number of applications providing real time information on colleagues availability and status. A persons status can be shown on a telephone before calling, on the desktop before sending messages or on screen prior to video calls. Presence technology provides knowledge of a person's status ensures communicating with someone who is available which will assist in speeding up response times. Presence technology Solutions365 iTechnology offers solutions that provide integrated presence technology information onto the telephone handset, within the email client, on a mobile device, within a video endpoint or as a separate application for integration to other business systems.
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“Presence services in networks are transforming the opportunity quotient. Presence creates lots of informal, real-time information flows, seen to best effect when teams are geographically dispersed. Chance encounters with unforeseen sources of expertise – in the corridor, at the coffee machine – are commonplace and valuable when colleagues regularly rub shoulders: presence brings ‘shoulder rubbing’ opportunity to the teleworker and road warrior”. |